New Hampshire Chapter Team

Nicole Ledoux, M.C.J.
Chief Program Officer
603-864-0217
Nicole joined the team in September of 2018 after being a GSCA executive board member for 5 years. She came to GSCA after 22 years with the Manchester NH Police Department where she retired as the Detective Lieutenant supervising the Juvenile and Domestic and Sexual Violence units of the investigative division. Nicole has extensive experience in the investigations of child homicides, human trafficking, domestic violence, sexual assault and all the various forms of child abuse and exploitation. In her current role, Nicole’s duties include ensuring that CAC’s not only meet the service delivery standards of the National Children’s Alliance but also that the service array offered is ever expanding to meet the complex needs of the children and families we serve. Nicole has a bachelor’s degree in criminal justice from the University of Massachusetts at Lowell and a master’s degree in criminal justice from Southern NH University 

Megan Oliviero
Director of Education & Outreach
603-822-0948
Megan Oliviero has been a child advocate and committed to Child Advocacy Centers for 22 years.  The majority of her career was spent in sexual assault crisis centers as a child abuse specialist; providing support services to children and families after a disclosure of sexual abuse as well as providing primary prevention programs in schools.  She served on the Board of Directors for the Granite State Children’s Alliance before becoming the Director of Education & Outreach in the spring of 2015.  Her primary responsibilities include outreach and education efforts for the Chapter and more specifically professional development opportunities for the CAC workforce in NH.    

Casey Caster
Director of Resource Development
A passionate advocate for youth empowerment, Casey joined the Granite State Children’s Alliance in May 2024. Collaborating with leadership and program staff, she focuses on raising funds and securing grants to support the critical work of GSCA and the Child Advocacy Centers. Trained in journalism, Casey has spent more than a decade in fundraising, communications and leadership roles at Granite State nonprofits focused on youth mentoring, restorative justice, behavioral health and substance use prevention. She also serves on the New Hampshire Juvenile Court Diversion Network board of directors.

Stephanie Arroyo
KNOW & TELL Education & Advancement Director
603-864-0216
Stephanie has a background in Elementary Special Education and joined GSCA in January 2018. In this role, she primarily focuses on the development, growth, and overall expansion of KNOW & TELL, GSCA’s education program related to RSA169c:29 – New Hampshire’s mandated reporting statute. Stephanie travels the state (and beyond!) to ensure school districts, youth serving organizations, medical professionals/first responders, college students, etc. are educated to KNOW the signs of abuse/neglect, and how to TELL responsible authorities when they suspect abuse/neglect.  Stephanie is passionate about this work and enjoys the collaboration with our many stakeholder partners across New Hampshire. Protecting children is everyone’s responsibility. 

Dawn Gilbert
Director of Administrative Operations
603-822-0940
Dawn Gilbert comes to Granite State Children’s Alliance (GSCA) with extensive experience in the legal field as a Paralegal, as well as a plethora of experience handling back-office operations.  It has always been her passion to find ways to give back.  Whether it be food pantry donations, clothing drives or just donating time at a local shelter Dawn always felt the calling to do more.  Realizing that her career too should be geared towards a greater cause she was ecstatic to find a home with us here at Granite State Children’s Alliance (GSCA).  Knowing she would have “big shoes to fill” as she took over for her predecessor (Denise Morrison) and everything she built from scratch, Dawn understood the importance to “Carry the torch” and do her part to carry Granite State Children’s Alliance (GSCA) into the future in her position as Director of Administrative Operations.

Shannon Rich
Business Support & Multimedia Design Manager
603-864-0220
After over a decade working directly with at-risk children in non-profit residential and educational settings, Shannon made a dramatic turn into administrative support and marketing, where she has spent the last several years.  She loves her role at the Granite State Children’s Alliance because she has been able to bring those administrative and marketing skills with her back to a non-profit setting, to support work she is truly passionate about.  Shannon supports the Director of Administrative Operations, as well as the rest of the statewide Chapter team, in keeping administrative functions running smoothly, and planning for events, as well as lending her artistic creativity to various projects.