Chief Executive Officer
Improving the lives of children is what motivates Joy. In her position as Chief Executive Officer of the Granite State Children’s Alliance (GSCA), she feels it is a privilege to work on behalf of children and be part of a dedicated effort to break the cycle of child abuse and improve the well being of our most vulnerable children. In her role at GSCA she provides direct leadership and support for the four Child Advocacy Centers (CAC) located in Belknap, Cheshire and Hillsborough Counties. Joy also serves as the NH Chapter representative of the National Children’s Alliance (NCA), providing technical assistance, training, and organizational resources to the network of CACs throughout New Hampshire
Director of Program Services
Meghan joined the NH CAC movement in 2006 as a Forensic Interviewer and has had the opportunity to work in a variety of administrative and direct service roles. In her current role as the Director of Program Services, she supervises and supports the direct service staff of the GSCA Programs. She continues to love going to “work,” everyday, although you will never hear her call it work or a job. It is a passion and a privilege for her to work with the children/families and members of the multidisciplinary teams. Meghan holds a BA from Plymouth State University and is pursuing a Masters of Business Administration from Southern NH University.
Nicole Ledoux M.C.J.
Victim Service Quality Assurance Director
Nicole joined the team in September of 2018 after being a GSCA executive board member for 5 years. She came to GSCA after 22 years with the Manchester NH Police Department where she retired as the Detective Lieutenant supervising the Juvenile and Domestic and Sexual Violence units of the investigative division. Nicole has extensive experience in the investigations of child homicides, human trafficking, domestic violence, sexual assault and all the various forms of child abuse and exploitation. In her current role, Nicole’s duties include ensuring that CAC’s not only meet the service delivery standards of the National Children’s Alliance but also that the service array offered is ever expanding to meet the complex needs of the children and families we serve. Nicole has a bachelor’s degree in criminal justice from the University of Massachusetts at Lowell and a master’s degree in criminal justice from Southern NH University
Director of Education & Outreach
Megan Oliviero has been a child advocate and committed to Child Advocacy Centers for 22 years. The majority of her career was spent in sexual assault crisis centers as a child abuse specialist; providing support services to children and families after a disclosure of sexual abuse as well as providing primary prevention programs in schools. She served on the Board of Directors for the Granite State Children’s Alliance before becoming the Director of Education & Outreach in the spring of 2015. Her primary responsibilities include outreach and education efforts for the Chapter and more specifically professional development opportunities for the CAC workforce in NH.
KNOW & TELL Education & Advancement Director
Stephanie has a background in Elementary Special Education and joined GSCA in January 2018. In this role, she primarily focuses on the development, growth, and overall expansion of KNOW & TELL, GSCA’s education program related to RSA169c:29 – New Hampshire’s mandated reporting statute. Stephanie travels the state (and beyond!) to ensure school districts, youth serving organizations, medical professionals/first responders, college students, etc. are educated to KNOW the signs of abuse/neglect, and how to TELL responsible authorities when they suspect abuse/neglect. Stephanie is passionate about this work and enjoys the collaboration with our many stakeholder partners across New Hampshire. Protecting children is everyone’s responsibility.
Director of Administrative Operations
Dawn Gilbert comes to Granite State Children’s Alliance (GSCA) with extensive experience in the legal field as a Paralegal, as well as a plethora of experience handling back-office operations. It has always been her passion to find ways to give back. Whether it be food pantry donations, clothing drives or just donating time at a local shelter Dawn always felt the calling to do more. Realizing that her career too should be geared towards a greater cause she was ecstatic to find a home with us here at Granite State Children’s Alliance (GSCA). Knowing she would have “big shoes to fill” as she took over for her predecessor (Denise Morrison) and everything she built from scratch, Dawn understood the importance to “Carry the torch” and do her part to carry Granite State Children’s Alliance (GSCA) into the future in her position as Director of Administrative Operations.
After over a decade working directly with at-risk children in non-profit residential and educational settings, Shannon made a dramatic turn into administrative support and marketing, where she has spent the last several years. She loves her role as administrative assistant at the Granite State Children’s Alliance because she has been able to bring those administrative and marketing skills with her back to a non-profit setting, to support work she is truly passionate about. Shannon supports the Director of Administrative Operations, as well as the rest of the statewide Chapter team, in keeping administrative functions running smoothly, and planning for events, as well as lending her artistic creativity to various projects.
Child Advocacy Center
Program Coordinator/Family Support Specialist (Nashua CAC)
Gretchen joined the CAC in August 2020 as the Family Support Specialist for the Nashua center, and took on the role of Program Coordinator as well in December 2022. She has spent most of her career working with children and families in several capacities both in schools as well as at non-profit agencies. Most recently, Gretchen served as the Child Advocate at Bridges: Domestic & Sexual Violence Support Services for the past 5 years. Prior to that, Gretchen worked as both a high school counselor and college admissions director in the Washington, DC area. She has an extensive background in helping families navigate through some of the most challenging times in their lives and helping them to better cope with their trauma. In Gretchen’s role, she feels her most important job is to provide support and education surrounding child abuse to the families that come to the CAC. She strives to make sure that every family that walks through the door feels welcomed, validated, comfortable and, most importantly, supported.
Program Coordinator/Forensic Interviewer (Manchester CAC)
Amy–Lynn joined the CAC in 2016 with a background in child protection and criminal investigations and a degree in Psychology/Justice Studies. In her current role as Program Coordinator/Forensic Interviewer, Amy–Lynn is responsible for facilitating the multidisciplinary teamsinvolved in child abuse investigations and conducting forensic interviews of children who may have experienced abuse or witnessed violence. She is passionate about providing a voice for our most vulnerable population and believes that every child is entitled to safety, security and protection.
Family Support Specialist (Manchester CAC)
Melissa has been a member of the Hillsborough County CAC’s multidisciplinary team since 2011 and became the Family Support Specialist at the Manchester Center in 2016. In her role she provides support to the families from the moment they arrive at the Center. Melissa works with the families to ensure they understand the process and connect with community resources that best fit their needs. Melissa works alongside the rest of the MDT and follows up with families after the interview to provide information, referrals, and continued support.
Forensic Interviewer (Nashua & Manchester CAC)
Prior to becoming a Forensic Interviewer in 2015, Lori was a victim/witness advocate for victims’ of Domestic and Sexual Violence for 18 years. She holds a degree in Criminal Justice and is committed to making the lives of victims and survivors one filled with hope.
Abby Lalone, M.S., LCMHC, LMHC
Licensed Clinician (Manchester CAC)
Abby joined the Manchester CAC in June of 2022. Within this role, Abby offers mental health consultation to the multidisciplinary team, and provides Child and Family Traumatic Stress Intervention (CFTSI) and Problematic Sexual Behavior-Cognitive Behavioral Therapy (PSB-CBT), and Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) to children and their caregiver(s). Abby holds a Master’s in Mental Health Counseling and a Master’s in Crime & Justice Studies, and is licensed in both New Hampshire and Massachusetts. Prior to coming to the Manchester CAC, Abby served as the program manager for the mental health program at the CAC of Suffolk County (Boston). Abby has also practiced as a clinician in substance use treatment, outpatient, and community-based mental health settings, providing trauma-informed care to children, teens, adults, and families. Abby enjoys working amongst a team and strives to promote the wellbeing and safety of the families she meets.
Program Coordinator/Forensic Interviewer (Greater Lakes/Laconia CAC)
Kaitlin has been a member of NH multidisciplinary teams in sexual and physical abuse cases since September 2011 and a Forensic Interviewer since December 2013. In her current role as Program Coordinator/Forensic Interviewer of the Greater Lakes CAC, Kaitlin is responsible for facilitating the multidisciplinary team in child abuse investigations and conducting the forensic interviews of children who may have experienced abuse or witnessed violence. She believes in order to best protect and help heal the children and families seen at the CAC a team approach is vital. Kaitlin is passionate about her role on the MDT in making sure the child’s voice is heard.
Family Support Specialist (Greater Lakes/Laconia CAC)
Michelle joined the Greater Lakes CAC in September of 2022 and holds a BA in Criminal Justice and a minor in Child Welfare and Family Studies. She was previously a CPSW for the Division of Children, Youth, and Families where she investigated numerous reports of abuse and neglect. Michelle’s role is to provide support for families when they arrive at the center and thereafter through follow up conversations and community referrals.
Andrew Wolff M.S., LMFT
Licensed Mental Health Clinician (Greater Lakes/Laconia CAC)
603-499-7504 ext. 208
Andrew joined the CAC in January 2020 as a licensed mental health clinician to provide on-site mental health services for children and families involved with the Greater Lakes CAC. Prior to joining the CAC, Andrew practiced as a clinician in residential, foster-care, and outpatient settings providing trauma-informed clinical services to children, teens, adults, and families. Andrew brings a wealth of clinical knowledge to the team to help support children and families in adjusting to traumatic life events and coping with trauma utilizing a variety of different therapeutic interventions (games, art, play, etc.). He believes that the impact of trauma extends well-beyond the individual and enjoys supporting and collaborating with the many systems involved to ensure that all parties are providing the best possible support to the child mental health needs.
Program Coordinator/Forensic Interviewer (Monadnock Region/Keene CAC)
With a BA in Psychology and MA in Justice Studies Carlos has worked in human services in various residential, educational, vocational and outreach positions working primarily with diverse youths for the past twenty five years. He became the Program Coordinator and primary Forensic Interviewer at the Cheshire County CAC in 2015.
Family Support Specialist/Forensic Interviewer (Monadnock Region/Keene CAC)
Bob has been with the Monadnock Region Child Advocacy Center since 2016. He is the Family Support Specialist and in that role, he meets with families to help them navigate the process and identify what services in our community may best assist them. Bob is also a trained forensic interviewer and will meet with and interview those children who have come to the center. He is also a therapy dog handler and bring his partner Seamus, a giant, fluffy sheep dog, to work each day to bring comfort and cuddles to those children he meets.